--- title: How the Admin Dashboard Works description: What each number on your organization dashboard means, how it is calculated, and how quickly it updates. --- The **admin dashboard** is the first page you see after signing in as an admin or tutor. It is a snapshot of your organization: how many courses you have, how many students are enrolled, who recently earned a certificate, and which courses are furthest along. Open it from **Dashboard** in the left sidebar, or go to `/org//dash`. This page is an overview. For a single course’s students, grades, and progress, open that course instead. ## The three headline numbers These cards sit at the top of the dashboard. | Card | What it counts | What it does not count | | ----------------------- | -------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------- | | **Certificates issued** | Every certificate a student has earned on an **active** course | Certificates on deleted courses. The same student earning two course certificates counts as two | | **Number of courses** | **Active** courses in this organization | Deleted courses. Draft or unpublished courses still count if they have not been deleted | | **Total students** | Unique students enrolled in at least one **active** course | Tutors and admins. Organization audience members who are not in a course. The same person in several courses still counts as one | :::info[Students vs audience] **Total students** is course enrollments, not your full audience list. Someone you imported into Audience but never enrolled in a course will not appear here. See [How Course Enrollment Works](/manage-students/course-enrollment). ::: ## Top courses This list shows up to **five** active courses, ranked by how much lesson progress students have logged. Each row includes: | Field | Meaning | | -------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Students** | How many students are enrolled in that course | | **Completion** | Share of lessons finished across those students. If a course has 10 lessons and 2 students, there are 20 possible completions. Ten finished lessons show as 50% | | **Certified** | Share of enrolled students who have earned a certificate for that course | A few things this bar does **not** include: - Exercises and quizzes — those affect course completion and certificates inside the course, but not this dashboard percentage - Tutors taking the course - Deleted courses If every course has zero lesson completions, the list can look quiet even when enrollments are high. That is expected. ## Recent certifications The five most recent students who earned a certificate on an active course, with the course name and when they earned it. A name appears here only after the student meets that course’s certificate rules — not when they finish a single lesson. Configure those rules in [Create Certificates](/create-and-deliver/certificates). ## Student login activity The bar chart at the bottom answers: **which days of the week are students most active?** It looks at the last **90 days**. Each student is counted at most once per day, so a student who logs in five times on Monday still adds one to Monday. The chart is a weekly pattern, not a raw login volume. The chart shows the shape of activity, not who is missing from it. To find the individual students who have stopped logging in, use the usage filters in [Audience](/reference/audience#filters) or follow [Find and Remove Inactive Students](/manage-students/find-and-remove-inactive-students). ## How fresh the numbers are The dashboard is a **snapshot**, not a live ticker. Edvello keeps that snapshot for **10 minutes** so the page stays fast when several people open it. Some changes skip the wait and refresh the snapshot right away: | What you (or a student) just did | Dashboard updates | | ------------------------------------------- | ------------------------------- | | Create, delete, or change a course’s status | Immediately | | Enroll or unenroll a student | Immediately | | Change someone’s role to or from student | Immediately | | A student earns a certificate | Immediately | | Reset a student’s course progress | Immediately | | A student marks a lesson complete | Within 10 minutes | | Students log in | Login chart: within about a day | That is why creating a course should bump **Number of courses** as soon as you return to the dashboard, while a lesson completion may take a few minutes to move the **Completion** bar. :::tip[If a number looks wrong] Refresh the page once. If you just created a course or enrolled someone, the headline cards should already match. If you are watching lesson completion, wait up to 10 minutes — one finished lesson often will not move a rounded percentage anyway. ::: ## Common questions **Why is Total students smaller than my Audience list?** Audience includes people you invited or imported who may not be in a course yet. The dashboard only counts students enrolled in an active course. **Why did Number of courses not include a course I just deleted?** Deleted courses are left out on purpose. Only active courses are counted. **Why is Completion 0% when students are taking quizzes?** The dashboard completion bar is lesson-based. Exercise progress shows inside the course, not on this overview. **Why did a certificate not show up under Certificates issued?** Certificates need to be enabled for your plan, and the student must meet that course’s rules (threshold, optional final exercise, optional deadline). Free-plan organizations do not issue certificates. ## Related guides - [Create Your First Course](/get-started/create-first-course) - [How Course Enrollment Works](/manage-students/course-enrollment) - [Create Certificates](/create-and-deliver/certificates) - [Control Course Progression](/create-and-deliver/course-progression) - [Student Dashboard](/reference/student-dashboard) — what learners see after they sign in - [Find and Remove Inactive Students](/manage-students/find-and-remove-inactive-students) — track down the students behind a flat activity chart